This page describes how we calculate refunds and outlines our policy on event refunds. Our refunds policy does not affect your statutory rights.
2. EVENT REFUNDS
48-hours before the event
If you book an event and cancel within 48‐ hours of the event, you may transfer your booking free of charge
to an alternative booking time, subject to availability. After this time, any transfer is solely at the discretion of The Ballet Association.
If you book an event and do not show up, you will be charged the full value of the event with no refund.
You are required to submit your cancellation in writing to The Ballet Association. Email correspondence will be acceptable. The time of cancellation is taken from the time and date stamp of the received email. The Ballet Association or its partners are not responsible for any late arrival of emails.
3. CONTACT THE BALLET ASSOCIATION